Any experience buying parts from Advance Auto Parts? How good is their customer service?

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Rated 4.1 - 41 reviews

About Advance Auto Parts

Advance Auto Parts is a major auto parts & accessories company operating the e-commerce site advanceautoparts.com. Advance Auto Parts sells its products and services in the auto parts & accessories vertical, offering discounts and promo codes to its customers infrequently. Advance Auto Parts is very well-regarded among shoppers on Knoji, with 41 ratings and an average rating of 4.1 stars. Advance Auto Parts scores very highly compared to other brands in the auto parts & accessories industry, providing 17 e-commerce features to better serve its customers.

Advance Auto Parts' Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Yes
offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their returns & exchanges policies page. Read full answer >>
Free Shipping:
Yes
offers free shipping on all qualifying orders. Get free delivery on your order from , program exclusions apply. See details on their free shipping policy page. Read full answer >>
International Shipping:
Maybe
It appears that Advance Auto Parts may not offer international shipping currently. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Yes
accepts debit & prepaid cards for qualifying orders and customers, according to their debit & prepaid cards policies. See policies and program details on their debit & prepaid card support page. Read full answer >>
PayPal:
Yes
accepts PayPal for qualifying orders and customers, according to their PayPal policies. See policies and program details on their PayPal support page. Read full answer >>
Apple Pay:
Maybe
It appears that Advance Auto Parts may not accept Apple Pay currently. Read full answer >>
Google Pay:
Maybe
It appears that Advance Auto Parts may not accept Google Pay currently. Read full answer >>
Discount Policies
Promo Codes:
Maybe
It appears that Advance Auto Parts may not offer promo codes currently. Read full answer >>
Sales:
Yes
runs a clearance and promotions page on their website. Check the official sales page for the latest discounted prices and sales directly from Read full answer >>
Military Discounts:
Yes
offers coupons and promotional pricing for military veterans. Get up to 30% off and other special offers for on their military discounts page. Read full answer >>
Official Coupons Page:
Yes
offers their own coupons and promotions page on their website. Check the official coupons page for the latest offers directly from Read full answer >>
Student Discounts:
Maybe
It appears that Advance Auto Parts may not offer student discounts currently. Read full answer >>
Price Matching:
Yes
has a price matching and price adjustment policy. Get discounted pricing from if you find a lower price on another website. See program details on their official price matching page. Read full answer >>
Birthday Discounts:
Maybe
It appears that Advance Auto Parts may not offer birthday discounts currently. Read full answer >>
Senior Discounts:
Maybe
It appears that Advance Auto Parts may not offer senior discounts currently. Read full answer >>
Competitor Coupons:
Maybe
It appears that Advance Auto Parts may not accept competitor coupons currently. Read full answer >>
Coupon Stacking:
Maybe
It appears that Advance Auto Parts may not allow coupon stacking currently. Read full answer >>
Customer Service Features
Contact Information:
Maybe
It appears that Advance Auto Parts may not offer contact information currently. Read full answer >>
Money-back Guarantee:
Yes
offers money-back guarantee for qualifying orders and customers, according to their money-back guarantee policies. See policies and program details on their money-back guarantee policy page. Read full answer >>
Loyalty Programs:
Maybe
It appears that Advance Auto Parts may not offer loyalty programs currently. Read full answer >>
Social Media Pages:
Maybe
It appears that Advance Auto Parts may not offer social media pages currently. Read full answer >>
Reviews:
Maybe
It appears that Advance Auto Parts may not offer reviews currently. Read full answer >>
Financing Options
Affirm Financing:
Maybe
It appears that Advance Auto Parts may not accept Affirm financing currently. Read full answer >>
Klarna Financing:
Maybe
It appears that Advance Auto Parts may not accept Klarna financing currently. Read full answer >>
Afterpay Financing:
Maybe
It appears that Advance Auto Parts may not accept Afterpay financing currently. Read full answer >>
Bread Financing:
Maybe
It appears that Advance Auto Parts may not accept Bread financing currently. Read full answer >>
Website Features
Website Security & Privacy:
Maybe
It appears that Advance Auto Parts may not offer website security & privacy currently. Read full answer >>
Mobile Apps:
Maybe
It appears that Advance Auto Parts may not offer mobile apps currently. Read full answer >>
Marketing Programs
Affiliate Programs:
Maybe
It appears that Advance Auto Parts may not offer affiliate programs currently. Read full answer >>
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